Waliya Bet Privacy Policy

Waliya Bet respects your privacy and is committed to protecting personal information. We collect account, verification, payment, betting and technical information to operate services, protect accounts and meet applicable obligations. This policy covers our website, mobile version, app, account services, sports and live betting, games, Keno, bonuses, payments, support and communications. For questions about Waliya Bet personal data, use Contact Us.

This policy applies to visitors, registered players and people contacting support before registration, whether in Addis Ababa or elsewhere in Ethiopia. “Personal data” means information that identifies you or can be linked to you. “Processing” means collecting, using, storing, sharing or deleting that information.

Who We Are

Waliya Bet provides online betting and gaming services for eligible adult users in Ethiopia, subject to applicable Ethiopian laws and regulations, relevant license conditions and regional restrictions. For operator identification, see About Us. Review License & Regulation and check the competent authority’s latest information to verify current licensing and regulatory status. This policy does not itself establish regulatory approval.

Information We Collect

We collect information needed for lawful operational, security and regulatory purposes. The information required depends on whether you browse, register, use payments, play or seek support.

• Account data: name, phone number, email address, date of birth, username and password-related security data.
• Verification data: identity documents, age-check results and information needed for customer due diligence, fraud checks and Know Your Customer (KYC) requirements. KYC means checking who an account holder is and whether they are eligible.
• Transaction data: deposits, withdrawals, payment-method details, balance history, payment references and bonus activity.
• Betting and gaming data: stakes, selections, odds, results, live betting activity, Keno participation and game sessions.
• Technical data: IP address, device type, browser, app version, operating system, cookies and log files.
• Communication data: support messages, complaints, emails, chat logs and call information, including recordings where applicable and disclosed.
• Responsible gaming data: limits, self-exclusion requests, relevant risk indicators and account restrictions.

Do not send unrelated sensitive information, passwords or one-time login codes to support. Submit identity documents only through the designated verification channel.

How We Use Personal Data

We use Waliya Bet player information to create and manage accounts, confirm identity and age eligibility, enable secure login, process deposits and withdrawals, and settle bets, winnings and bonuses. For example, a withdrawal check may compare account-holder information with payment records to confirm that the request is authorised.

Account, device and betting records may help detect multiple accounts, payment abuse, bonus abuse, suspicious betting patterns or unauthorised access. We also process data to investigate complaints, improve the website, app, games and support, send important service notices, and apply responsible gaming restrictions.

Where applicable, processing supports legal, tax, accounting, anti-money-laundering (AML), licensing and regulatory duties. Marketing is sent only where allowed, with available opt-out options. Opting out of promotions does not stop essential account, payment or security notices.

Lawful Reasons for Processing

Depending on applicable law and the activity, processing may be necessary to provide requested services, comply with legal obligations, protect users and the platform, prevent fraud or resolve disputes. We seek consent where required. Where processing relies on consent, you may ask to withdraw it; this does not automatically invalidate earlier lawful processing. The operator’s compliance team must confirm the specific legal grounds applicable to each activity.

Cookies and Tracking

Cookies are small files stored on your device. Cookies and similar technologies may keep you logged in, protect sessions, remember preferences, analyse traffic and improve performance. Marketing measurement may be used where permitted and with consent where required. Browser settings can limit cookies, but disabling essential cookies may affect login or account functions. See our Cookie Policy for further information.

Data Sharing

Waliya Bet does not sell personal data as a product. We may share necessary information with payment processors, identity verification providers, hosting and cloud providers, analytics and security services, customer support tools and professional advisers. These third-party service providers are organisations helping us deliver or protect our services.

Access should be limited to the purpose of the service and subject to appropriate confidentiality and data protection requirements. We may also disclose information to regulators, law enforcement or courts when legally required, or where disclosure is otherwise permitted by applicable law. A payment or verification provider may have its own privacy notice for processing it independently controls.

International Transfers

Some providers may store or process information outside Ethiopia. Any such transfer must follow applicable legal requirements and use suitable safeguards for the secure handling of personal data. You may contact us to ask whether overseas processing applies to your information and what protections are relevant.

Data Storage and Retention

We retain betting account data only as long as necessary for account operation, financial records, legal obligations, dispute resolution, fraud prevention, responsible gaming records and regulatory requirements. Retention depends on the record’s purpose and applicable requirements; account closure does not necessarily mean immediate deletion. When continued retention is no longer justified, information should be securely deleted or anonymised.

Security Measures

We use reasonable technical and organisational measures to protect personal data. These include access controls, secure login systems, encryption where appropriate, monitoring, backups, fraud detection, staff confidentiality and internal handling procedures. No online service can guarantee complete security.

To support Waliya Bet account security, use a unique password, protect your phone and email account, and sign out on shared devices. Access Waliya Bet login through a verified official address, not an unsolicited message. Before installing an app or APK, verify its source; avoid files or support contacts that ask you to disclose login codes.

Your Rights and Privacy Requests

Subject to applicable data protection law, you may request access to your data, correction, deletion, restriction, objection or information about processing. Some requests may be limited where records must be retained for legal, financial, security or regulatory reasons. Identity verification may be necessary before account information is disclosed or changed.

1. Step 1: Open Contact Us and use an official communication channel.
2. Step 2: Describe your request and provide only the account details needed to identify the issue. Do not attach identity documents unless requested securely.
3. Step 3: Complete any necessary verification and keep the reference provided. Ask for the reason if a request cannot be fulfilled.

Age Restrictions and Children’s Data

Waliya Bet services are intended only for eligible adults. We do not knowingly collect personal data from underage users. If a parent, guardian or user believes an underage person submitted information, contact support so the account and data can be reviewed and appropriate action taken. Consult the Age Restriction Policy before registration.

Responsible Gaming and Account Restrictions

We may process account activity, deposit limits, self-exclusion requests and relevant risk indicators to support responsible betting measures and apply platform rules. Certain records may need to remain after account closure to help maintain restrictions or meet applicable obligations. See Responsible Gaming for related controls.

Terms, Bonuses and Payments

This policy works alongside our Terms and Conditions, bonus rules, payment checks and anti-fraud controls. Before registering or depositing, check eligibility, verification requirements, withdrawal procedures and the disclosed fees, limits and processing times.

In a typical user journey, browsing requires less account information than registration or a withdrawal request. When comparing available payment or mobile options, check their stated requirements and privacy notices rather than assuming they work identically. Read bonus conditions before claiming an offer, and keep transaction references if you need payment support.

Updates to This Policy

We may update this Waliya Bet Privacy Policy when services, applicable laws, security practices or processing activities change. Material changes should be communicated through appropriate service channels, with consent requested where required. Review this page periodically and contact us if a change affects how you understand or exercise your privacy choices.